Lambert Medical Centre

01845 523157

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

If you require any support with a complaint please contact North Yorkshire NHS Complaints Advocacy Service, Tower Court, Oakdale Road, Clifton Moor, York. YO30 4XL. Tel No. 0300 012 4212.

Web address: www.helpwithnhscomplaintsnorthyorks.org

By email: [email protected]

Please remember that HRW CCG has its own Patient Relations service, which can be contacted at Health House, Grange Park Lane, Willerby, East Yorkshire, HU10 6DT, 0800 068 8000 or [email protected]

Translate »