If you would like more information about how your medicine works, how and when to take it, possible side effects and answers to common questions please use the NHS service below. Just click on the first letter of the name of your medication.
Why can’t I use the automatic re-ordering system now?
Why is my Medication not available?
There are many reasons why pharmacies are not always able to get certain medicines. Shortages of medicines can happen. For example, manufacturers of medicines can have problems with making the medicine, transporting the medicines or have problems with ingredients for medicines. Sometimes when lots of people are suddenly prescribed a medicine this can use up all the supply. Another example is that there may be pricing concerns about medicines. In recent years we have seen an increase in shortage problems for a combination of these reasons. Community pharmacies and our Dispensary are already having to spend a lot of time trying to get medicines for their patients. Factors such as Brexit planning and contingency may be adding to the ongoing issues of medicine shortages
For more information please read this Medicines-Factsheet.doc
Prescriptions charges and exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.