We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
We have a First Contact Physio working in the surgery. James and Neil can both help with Musculoskeletal pain problems for assessment, advice, exercise proscription and onward referral as needed, for patients over the age of 18.
They can advice on
- Back pain (with or without leg pain)
- Neck pain (with or without arm pain)
- Elbow, wrist or hand pain
- Hip, knee or ankle pain
- Shoulder pain
Please ask for an appointment with our physio rather than a GP – they often have sooner availability than a GP and have the specialist knoweldge.
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.
Low Mood and Anxiety
Significant events like bereavement, unemployment, relationship breakdown, traumatic events or even stress at work can lead to difficulties requiring help and support. Problems with low mood and anxiety can develop and make it difficult for us to cope with life’s daily demands.
To make sure that the IAPT service is right for you, you will need to complete a self-referral form. Please click here to self refer.
Assessments are undertaken over the phone, although alternative arrangements can be made if required. At the end of the assessment, we will discuss what help is available within the service.
Where IAPT is not the most suitable service we can signpost you to alternatives where available.
Click here for more information about the North Yorkshire IAPT service.
For more information about Mental Health Services in the community please click here.
Mindfulness is a particular way of paying attention to the present moment. When we’re tuned in to the present moment, the mind is less likely to get caught up in unhelpful patterns of thinking and feeling.
Mindfulness helps us become more aware of our thoughts and emotions and relate to them in a different way. We learn skills that can help us to:
- become more focussed and steady
- feel less overwhelmed
- respond more wisely to difficulties and stress.
Mindfulness can also help us learn to be kinder to ourselves and more accepting of how things are.
‘Staying present’ is easy to describe but difficult to do – especially when we’re feeling stressed, or miserable. With patience and practice we can all learn to be more mindful more often.
For more information about Mindfulness and to find out when and where the next courses are, please click here
Mental Health Support in a Crisis
When your normal Mental Health Team are unavailable please call 0800 561 0076 for the Out of Hours Service. This number provides information advice & guidance; a listening ear; emotional support and referral into other services for individuals and the carers of those experiencing mental distress.
If you’re looking for information about sexual health and contraception services in York and North Yorkshire, please check out the YorSexual Health website. . They offer confidential, free and friendly services that are available to everyone. They offer services such as Emergency contraception, Rape and Abuse Counselling, Sexually transmitted Disease Testing, Information about Contraception and Appointments to fit Contraception. To make an appointment contact the central booking and information line on 01904 721111 (open from 8.30am until 5pm Monday to Thursday, 8.30am until 4pm on Friday, and 9am until 12pm on Saturday).