How can I book an appointment?
Contact the team on 01845 523157. You can express a preference for a male or female doctor or a particular doctor. You may be seen earlier if you are willing to see any doctor.
Send us an E-Consultation – Submit an Online Consultation through our website or via the NHS app. Please note that this service is for ROUTINE queries only.
The surgery is open between 8am – 6.30pm. All online requests received Monday to Friday, between 6.30am-6.30pm, will be triaged and responded to the same working day. After these hours, queries will be responded to the next working day.
If your query is not routine, call us on 01845523157.
If you need help while the practice is closed, visit NHS 111 online or call 111.
In an emergency call 999
What kind of appointment do I need?
We offer phone and face to face appointments which are available to book in advance for all GP’s, Nurse Practitioners, Nurses, Health Care Assistants and Physio. If you need an urgent appointment and there are no appointments available on that day, you will be placed on the urgent list and a clinician will call you back that day. The Doctor may be able to help over the phone, issue a prescription for collection, direct you to an appropriate service or ask you to come into surgery for a face to face appointment.
Our Advanced Nurse Practitioner’s are qualified nurse’s who have undertaken additional advanced training and are able to assess, diagnose, treat and refer patients with a wide range of minor illnesses and injuries such as childhood illnesses, coughs, sore throats and earache, Diarrhoea & Vomiting, urine infections, trips, falls and wounds. They can also prescribe medication.
GPs are not able to treat dental problems and patients contacting the surgery with dental problems will be advised to see a dentist
Most appointments are for 10 minutes with either a doctor or a nurse. This allows for one problem to be discussed. Double appointments are available if you have more than one problem to discuss; please ask the receptionist when booking.
Click here for information on ‘Who Should I See’
Why does the receptionist need to ask what my appointment is regarding?
The reception staff are members of the practice team and they are bound by the same rules of confidentiality as the clinical staff. The Receptionist will ask about the reason for your appointment to ensure you receive the most appropriate medical care from the most appropriate person within the appropriate time frame.
When we’re closed
If you need medical advice when the surgery is closed then please dial 111. Your call will be assessed and dealt with appropriately.
Self-help – many minor ailments and illnesses can be dealt with effectively and safely with over the counter medicines that you can buy from your local pharmacy.
How your local pharmacy can help
1.Advice about choosing the right medicines for common ailments
2.Advice about staying healthy
3. Advice on medication compatibility.
In an emergency you should call 999 – Chest pains and/or shortness of breath constitute an emergency
